The Challenge of Modern Product Management
Does this sound familiar?
Customer insight is locked in field, support and Slack channels
Roadmaps stuck in spreadsheets, customer feedback not prioritized
Things slip through the cracks, decisions not documented and actions aren’t tracked
Everyone suffers from Slack Overload, no time to create knowledge and workflows to scale
What if you could engage Product stakeholders in Slack -- with focused idea contribution, product and customer knowledge, roadmap and tracking?
Product Ideas Bot and Board
Engage Sales, Support & Customer Success to get closer to customers. Product ideas and feature requests are contributed in Slack, they flow to an Ideas Board for prioritization, and stakeholders are automatically kept in the loop as ideas are acted upon.
Product Ideas and Feature Requests
UX Research Operations
Product Roadmaps and Strategic Planning
Prioritize, plan, visualize and communicate your product roadmap. Gather cross-functional input in Slack and focus planning discussions. Visually prioritize and organize using Custom Fields. Make the plan accessible through Slack too, so everyone is on the same page.
Product Portfolio Management
IT Portfolio Management
Initiative, Project and Task Workflows
Focus conversations, track tasks and orchestrate workflows through Slack. Create and assign task Cards from the Web or Slack, then organize them into stages of work on your custom Kanban board so everyone sees the big picture. Get a unified view of all tasks you own or are watching in Messenger view, where it's easy to followup. Search and browse boards from Slack.
Agile Project Management
Meeting Action Items
Product and Customer Knowledge Base
Create a flexible product and customer wiki knowledge base, tied to Slack. Author knowledge Cards using our collaborative WYSIWYG editor. Add ownership and refresh dates so your knowledge base doesn't become a graveyard. Capture requests for new articles through Slack and manage those requests through a content workflow. Search and browse from Slack with slash commands. Examples include:
Product and Customer knowledge base
Team Wiki / Project Wiki
Templates and Best Practices
Use Pingpad without having to leave Slack
Flexible Collaboration Features
Turn messages into Cards before they slip through the cracks
SEARCH FROM SLACK
Find details in the flow, without leaving Slack
MYTASKS IN SLACK
See what's next - including watched Cards - without leaving Slack
BROWSE BOARDS IN SLACK
Drill down and browse Cards, without leaving Slack
Access to any Card's files and links, without leaving Slack
Move Cards through an approval workflow, without leaving Slack
All Card comments get synced between the Web and Slack
Simultaneously edit meeting notes, articles, etc. with your team
Get a Wiki for every Slack channel, searchable from Slack
Sort and Filter Cards in a compact table view
Quickly review and follow up on important Cards
Export Cards to CSV files