ProductOps for teams that live in Slack

collaboration for product management

 

Get started for free.

 
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The Challenge of Modern Product Management

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Does this sound familiar?

  • Customer insight is locked in field, support and Slack channels

  • Roadmaps stuck in spreadsheets, customer feedback not prioritized

  • Things slip through the cracks, decisions not documented and actions aren’t tracked

  • Everyone suffers from Slack Overload,  no time to create knowledge and workflows to scale

 

What if you could engage Product stakeholders in Slack -- with focused idea contribution, product and customer knowledge, roadmap and tracking?

Product Ideas Bot and Board 

Engage Sales, Support & Customer Success to get closer to customers.  Product ideas and feature requests are contributed in Slack, they flow to an Ideas Board for prioritization, and stakeholders are automatically kept in the loop as ideas are acted upon.

  • Product Ideas and Feature Requests

  • Competitive Intelligence

  • UX Research Operations

Product Roadmaps and Strategic Planning 

Prioritize, plan, visualize and communicate your product roadmap. Gather cross-functional input in Slack and focus planning discussions.  Visually prioritize and organize using Custom Fields. Make the plan accessible through Slack too, so everyone is on the same page.

  • Strategic Planning

  • Product Portfolio Management

  • IT Portfolio Management

Initiative, Project and Task Workflows 

Focus conversations, track tasks and orchestrate workflows through Slack. Create and assign task Cards from the Web or Slack, then organize them into stages of work on your custom Kanban board so everyone sees the big picture. Get a unified view of all tasks you own or are watching in Messenger view, where it's easy to followup. Search and browse boards from Slack. 

  • Initiative tracking

  • Agile Project Management

  • Meeting Action Items

Product and Customer Knowledge Base

Create a flexible product and customer wiki knowledge base, tied to Slack. Author knowledge Cards using our collaborative WYSIWYG editor.  Add ownership and refresh dates so your knowledge base doesn't become a graveyard. Capture requests for new articles through Slack and manage those requests through a content workflow.  Search and browse from Slack with slash commands. Examples include:

  • Product and Customer knowledge base

  • Team Wiki / Project Wiki

  • Templates and Best Practices

Use Pingpad without having to leave Slack

 
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Flexible Collaboration Features

PUSHPIN MESSAGES

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Turn messages into Cards before they slip through the cracks

SEARCH FROM SLACK

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Find details in the flow, without leaving Slack

MYTASKS IN SLACK

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See what's next - including watched Cards - without leaving Slack

BROWSE BOARDS IN SLACK

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Drill down and browse Cards, without leaving Slack

Attachments

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Access to any Card's files and links, without leaving Slack

Approvals

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Move Cards through an approval workflow, without leaving Slack

synched threads

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All Card comments get synced between the Web and Slack

real-time editor

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Simultaneously edit meeting notes, articles, etc. with your team

Wiki

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Get a Wiki for every Slack channel, searchable from Slack

Table View

Sort and Filter Cards in a compact table view

Messenger

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Quickly review and follow up on important Cards

Export

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Export Cards to CSV files

Tour

About Us

Pingpad's leadership team pioneered social collaboration, created the Enterprise 2.0 category, managed multiple collaboration products including Google G Suite, and architected and scaled SlideShare, the largest document website in the world.

Pingpad is headquartered in Palo Alto and backed by leading VCs and notable angel investors.