Modern collaboration for Product and Customer Teams that live in Slack.

 
 

 

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Bot-assisted collaboration

Pingpad is a helpful Slack bot and fully-featured collaboration web app -- that helps your team organize your Slack, leverage knowledge and move forward faster.

Pingpad empowers your team move effortlessly between conversation and collaboration, so everyone moves forward faster, with more confidence and greater impact.

 
 

Your Slack, Organized

With so many conversations going on, it can be hard to find and organize the information you need to get things done. Pingpad helps your team leverage knowledge from Slack, organize it and move forward. Got an answer on Slack? The Pingpad bot will save that message or thread, categorize it and help everyone find it later.


Make Work Visible and Fast

The flow of work isn't visible and flexible so teams have missed handoffs, duplicate work, and other unproductive friction. With Pingpad, visually organize your docs and workflows alongside your Slack channels with Boards. Every Doc and Task has a rich real-time editor behind it.


Collaborate with Ease

Engaging experts in focused conversation isn't fast and easy, so teams don't leverage their best insight. With Pingpad, directly engage team members on Slack to contribute to your Pingpad Doc, Wiki or Task.

 

Safe and secure for business, Pingpad is an enterprise-grade hosted service with Slack's secure SSO for access, and public/private permissions set for Slack Channels, full HTTPS and 256-bit data encryption at rest.

Add to Slack

Get things done, together.

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make slack better

The next way to work

Today your team lives in Slack. It's fast and easy to communicate, and work borders on fun. You've got their attention, and everyone gets notified when something is new. But even with a go-to-place to get answers, people keep asking the same questions. It's a little overwhelming, and hard to find the information you need to get the job done. It's hard to see who is doing what and there is a lot of unproductive friction.

You see, Slack is great for team communication, but without tightly-integrated collaboration and coordination, all that activity can't accomplish the best results.

Pingpad is bot-assisted collaboration. For Product and Customer teams to leverage knowledge from Slack, organize and move forward. With the assistance of the Pingpad bot that lives in Slack, and a fully-featured collaboration web app, Pingpad is the new way to get work done.

 
 
Add to Slack

Create great products and experiences.

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who uses pingpad

Product and Customer teams need more

High-growth Product and Customer teams have turned to Slack for fast and easy communication across functions, but they require an integrated experience beyond chat. 

Customer Success and Support needs to rapidly onboard new customers and resolve issues to retain and grow relationships. This requires not only managing the tasks that ensure customers are successful, but bringing the best insight of the broader team to each customer experience.

Product Management and Development is trying to separate the signal from the noise, align development with customer needs, and move projects forward. This requires capturing hundreds of decisions, insights from conversations, rapidly getting focused feedback, and managing cross-functional knowledge and tasks.

 
 
Add to Slack

Get your Slack work organized.

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About Us

Pingpad's leadership team pioneered social collaboration, created the Enterprise 2.0 category, managed multiple collaboration products including Google G Suite, and architected and scaled SlideShare, the largest document website in the world.

Pingpad is headquartered in Palo Alto and backed by 500 Startups, Crunchfund, Floodgate Fund, Greylock Capital and notable angel investors. If you are passionate about creating the future of work, introduce yourself and explore working with our growing team.

 
 
Ross Mayfield, CEO & Co-founder

Ross Mayfield, CEO & Co-founder

Scott McMullan, VP Product

Scott McMullan, VP Product

Kapil Mohan, VP Engineering

Kapil Mohan, VP Engineering

Leila Al-Shamari, VP Ops & Co-founder

Leila Al-Shamari, VP Ops & Co-founder

 
 
Shishir Sharma, Dir. Engineering

Shishir Sharma, Dir. Engineering

Eric Eng, Developer

Eric Eng, Developer

Omar Sharif, DevOps

Omar Sharif, DevOps

Join us

Join us